• Australia's leading wholesale appliance partner

Delivery

Delivery & Shipping Information

GDIS delivers Australia-wide using our preferred network of reliable freight companies and couriers. We provide professional logistics to all major metro areas to ensure your product arrives safely.

Due to the nature and varying size of goods (ie Hot water Heat Pumps), these figures are to be used as a guide only.

Standard Metro Delivery Rates

All prices are listed in AUD and include GST.

  • Sydney Metro: From $95.00
  • Melbourne Metro: From $95.00
  • Brisbane Metro: From $95.00
  • Adelaide Metro: From $85.00
  • Perth Metro: From $85.00

For delivery to Canberra, Darwin, Hobart, or regional areas, please contact our team for a specific quote.

Shipping Estimates & Calculations

  • Estimated Lead Times: Delivery typically takes between 1 to 10 business days, depending on your location within Australia. This timeframe excludes weekends and public holidays.
  • Custom Quotes: If you are located outside our standard zones, enter your postcode at checkout and select “Update” to calculate your fee.
  • Manual Pricing: If the shipping cost appears as $0.00, please email us at info@gdis.net.au for a prompt, custom quote. We are committed to value and will always endeavour to match any written delivery quote.

Order Processing & Timing

  • Handling: Please allow three business days for order processing and payment clearance.
  • Cut-off Times: Orders placed after 3:00 PM AEST require one additional business day for processing.
  • Scheduling: Deliveries are made Monday through Saturday. While we strive to meet your preferred delivery date, we will notify you immediately if adjustments are necessary. Next-day delivery may be achievable subject to stock availability and cleared payment.

Important Delivery Protocols

  • Arrival Requirements: An adult must be present to accept and sign for the goods. You must present photo ID and a printed copy of your GDIS online receipt.
  • PO Boxes: We are unable to deliver to PO Boxes. A physical street address is required for security and ID verification.
  • Door-to-Door Service: Our carriers provide a standard door-to-door service. Drivers are not insured to carry items inside your premises. We strongly recommend having an additional person available at the delivery address to assist with moving the units indoors.
  • Inspection & Liability: Please inspect your items thoroughly before signing the delivery docket.
  • Warning: Signing the docket as “Good Order” or “Received in Good Condition” transfers liability for any physical damage to you (the consignee).
  • Damaged Goods: If there is visible damage or obvious evidence of damage, do not accept the delivery and do not sign the docket.

Additional Fees

  • Re-delivery & Waiting: A $50.00 fee may be charged for redirected deliveries or excessive waiting time at the delivery address.
  • Instruction Changes: Any changes to delivery instructions after the unit has been dispatched will incur additional handling charges.